Application of BPR in Service Indusry——A case study on BPR in a mass refectory service process;

The competition in meal and drink profession is very intense, in such case, if our Chinese-style meal and drink wants to develop and strengthen well, and industrialize the production, there are many problems need to be resolved, what item to set up , standardization and quantification , quality control system and talented persons are the most important problems.

The article investigates and analyses the state of the Chinese catering trade chain operating,and points out the main problems exited in Chinese catering trade comparing with the Western quick meal.

In accordance with the nature of Chinese-style food production, this paper proposes an en-hanced hygiene management in food purchasing, storage, processing, as well as the cleansing and sanita-tion of cooking equipments and utensils.