1) perceived nursing service quality
感知护理服务质量
1.
(3) Verifying the relationship between perceived nursing service quality and patient satisfaction.
目的:(1)研制感知护理服务质量评价量表和患者满意量表,并评定其信度和效度,为评价住院患者感知护理服务质量和研究感知护理服务质量与满意度的关系提供测量工具;(2)运用感知护理服务质量评价量表调查住院患者对护理服务质量的评价;(3)验证感知护理服务质量与患者满意的关系,为提高医院的护理服务质量,从而提高患者的满意度提供理论和实证依据。
2.
Objective To test the reliability and validity of the perceived nursing service quality evaluation scale.
目的检验住院患者感知护理服务质量评价量表的信度、效度。
2) service-percepting quality
服务感知质量
3) perceived service quality
感知服务质量
1.
Research on relationship between perceived service quality and customer satisfaction in B2C environment;
B2C环境下感知服务质量与顾客满意度的关系研究
2.
On the Interaction of the Customer s Perceived Service Quality and the Customer s Satisfactory Loyalty;
顾客感知服务质量与顾客满意忠诚之互动关系
3.
Through literature review,this paper expounds the concept,intension and measurement of perceived service quality,and reviews the study on the relationship between perceived service quality and customer perceived value as well as customer satisfaction.
本文通过对大量文献进行回顾及追踪,对感知服务质量的概念、内涵以及测量方法进行了阐述,并对感知服务质量与顾客感知价值、顾客满意的关系等方面的研究进行了述评,最后对感知服务质量理论的概念及理论框架研究、量表研究、跨文化研究以及研究方法的改进等的研究趋势进行了探讨。
4) Service Quality Perception
服务质量感知
1.
The Factors of Influencing the Service Quality Perception to Individual Internet Bank;
个人网上银行服务质量感知影响因素研究
5) quality of nursing service
护理服务质量
1.
Exploration of the precautions against the complaints of the quality of nursing service from the view of medical ethics;
从医德角度剖析护理服务质量投诉
2.
Analysis on the influence of continuous nursing management improvement on the quality of nursing service in sanatorium under the system of combined service force
联勤后持续改进疗养院护理管理对护理服务质量的影响
6) service quality felt by patients
患者感知服务质量
1.
New points of view on management of hospital quality: service quality felt by patients;
医院质量管理的新视角:患者感知服务质量
补充资料：感知
①客观事物通过感觉器官在人脑中的直接反映。②感觉：已能～腹中胎儿的蠕动。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条