1) explicit customer knowledge
显性顾客知识
1.
According to its nature, customer knowledge can be divided to explicit customer knowledge and tacit customer knowledge.
顾客知识根据其特性可划分为显性顾客知识与隐性顾客知识,根据两者之间的特性不同,对企业提升竞争力的层次与效果也不同,因此,将两者分类进行管理就具有重要的意义。
2) customer knowledge
顾客知识
1.
Exploring the effect of service climate on customer knowledge acquisition in service settings;
服务氛围对顾客知识获取影响路径的实证研究
2.
Customer Knowledge Management and Its Contributions to Corporate Competitive Advantage;
顾客知识管理及其对竞争优势的贡献
3) Knowledged Customer
知识型顾客
4) customer knowledge
顾客知识管理
1.
This article first introduces the B2C Electronic Commerce s development,then introduces the concept of customer knowledge management,and finally discusses how the customer knowledge management is applied in .
本文首先介绍了B2C电子商务的发展,然后介绍了什么是顾客知识管理,最后讨论了顾客知识管理是如何应用在B2C电子商务企业的。
2.
The capability of customer knowledge management has a positive impact on new product performance.
顾客知识管理能力对新产品绩效具有正向影响,企业必须加强顾客知识流程在组织内的运作效率以及组织环境对顾客知识管理活动的支援能力。
5) customer knowledge management
顾客知识管理
1.
Customer Knowledge Management and Its Contributions to Corporate Competitive Advantage;
顾客知识管理及其对竞争优势的贡献
2.
In order to cognize customer and manage customer relationship and deliver customer value, enterprises must effectively deal with customer knowledge and customer knowledge management.
知识经济时代的顾客是个性化、多样化的,顾客需求趋于多元化,企业只有有效地进行顾客知识管理,才能认知顾客、管理顾客关系和交付顾客价值。
6) customer knowledge integration
顾客知识整合
1.
The Influence of customer knowledge integration on new product development performance;
顾客知识整合对新产品开发绩效的影响
补充资料：显性知识
显性知识:explicit knowledge，人们可以通过口头传授、教科书、参考资料、期刊杂志、专利文献、视听媒体、软件和数据库等方式获取，以可以通过语言、书籍、文字、数据库等编码方式传播，也容易被人们学习。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条