1) Customer Knowledge Capability
顾客知识能力
2) customer knowledge management capability
顾客知识管理能力
1.
This article defines the concept and dimension of customer knowledge management capability in enterprise\'s product innovation,puts forward the construction tactics of the management procedure ability of strengthening enterprise\'s customer knowledge acquisition,sharing,employing,innovating and protecting etc.
界定了企业产品创新中顾客知识管理能力的概念和维度,提出加强企业顾客知识获取、共享、应用、创新和保护等管理流程能力的建设策略,以及提升高层领导者、组织结构、企业文化、引导机制和信息技术等基础资源能力的策略,进而提高企业产品创新绩效,赢得竞争优势。
3) customer knowledge
顾客知识
1.
Exploring the effect of service climate on customer knowledge acquisition in service settings;
服务氛围对顾客知识获取影响路径的实证研究
2.
Customer Knowledge Management and Its Contributions to Corporate Competitive Advantage;
顾客知识管理及其对竞争优势的贡献
4) Knowledged Customer
知识型顾客
5) customer competence
顾客能力
1.
This paper discussed the major modes of customer competence effecting product innovation, and analyzed the influence of customer competence management on advantages of enterprises inn ovation.
探讨了顾客能力对产品创新的主要作用形式及其管理要点,分析了顾客能力管理对创新优势的影响,并提出顾客能力管理的适应性变革措施。
6) customer knowledge competence
客户知识能力
1.
By integrating the views of "content centered" and "process centered" about knowledge management,the paper studies the promotion mechanism of customer knowledge competence to customer response capabilities evolution.
综合采用知识管理中"对象观"和"过程观"的观点,深入分析客户知识管理对客户响应能力演化的促进机理,并研究企业的客户知识能力对客户响应能力提升的保障作用。
补充资料：知识、技能和能力
知识、技能和能力：包括员工教育水平、经历、工作技能、个人能力以及智力和体能方面的要求以及工作条件和各种风险。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条