1.
The Application of Customer Knowledge Management in B2C E-commerce;
顾客知识管理在B2C电子商务中的应用
2.
Customer Knowledge Management and Its Contributions to Corporate Competitive Advantage;
顾客知识管理及其对竞争优势的贡献
3.
The Research of the Performance Impact of New Products on Customer Knowledge Management;
顾客知识管理能力对新产品绩效的影响研究
4.
Research on Product Innovation Process-oriented Customer Knowledge Management
面向产品创新过程的顾客知识管理研究
5.
The Promotion Strategy of Customer Knowledge Management Ability in Product Innovation
产品创新中顾客知识管理能力的提升策略
6.
The Systematic Study of Customer Network and Its Knowledge Management: the Strategic Support for Customer Relationship Management;
顾客关系管理:对顾客网络及其知识管理的系统剖析
7.
Knowledge Management Strategies in Traditional Renowned Chinese Restaurants Based on Customer Purchasing Intent
基于顾客购买意向的老字号餐饮企业知识管理战略
8.
Research on Knowledge Transfer Mode in Customer Knowledge Management;
客户知识管理中的知识转移模式研究
9.
Konwledge Blog--A Kind of New-type Knowledge Management System;
知识博客——一种新型的知识管理系统
10.
Customer Knowledge and the Organizational Analysis of Customer Knowledge;
客户知识与开展客户知识管理的组织条件分析
11.
Application of knowledge management and knowledge miningin the customers relation management;
知识管理和知识挖掘在客户关系管理中的应用
12.
The Research on the Integration of CRM and KM
客户关系管理与知识管理的整合研究
13.
The Integral Study on CRM and Knowledge-based Management
客户关系管理与知识管理的集成研究
14.
The Impact of Knowledge-based Management on CRM;
知识管理对客户关系管理的重要意义
15.
The Study on Relationship between Customer Perceived Value and Customer Purchase Intention in Health Management Services
健康管理服务的顾客感知价值与顾客购买意愿关系研究
16.
Research on Enterprise Knowledge Blog System and the Application in Knowledge Management;
企业知识博客系统研究及在知识管理中的应用
17.
Research on Customer Knowledge Network Management Based on Knowledge Transfer;
基于知识转移的客户知识网络管理研究
18.
On Knowledge Management Based on K-blog in Construction Enterprise;
基于知识博客(K-BLOG)的建筑企业知识管理研究