1) Customer Satisfaction
旅客满意感
1.
Service Quality, Consumption Value, Customer Satisfaction and Behavioral Intention;
服务质量、消费价值、旅客满意感与行为意向
3) passenger satisfaction
旅客满意度
1.
Based on analyzing factors that affect the degree of passenger satisfaction of the highway trans- portation product and the fuzzy attribute of factors and assessment index,a fuzzy comprehensive assessment method of the degree of passenger satisfaction for the highway transportation product is proposed.
在分析影响公路旅客满意度因素的基础上,综合考虑公路旅客满意度影响因素以及评价指标的模糊性,提出可以应用模糊数学方法对公路旅客满意度进行评价。
2.
The dissertation analyzes the relationship between testing indexes by applying AHP method and Delphi method, builds up fuzzy comprehensive evaluation matrix, and the calculation method for index s weight and the evaluating method of rail passenger satisfaction are confirmed.
通过对部分铁路站、车客运服务质量及监督管理工作现状的实际调查,提出了区分旅客群体的思想及方法,采用AHP方法和专家调查法分析了各项指标的相互关系,通过建立综合模糊评价模型,确定服务指标的权重计算方法和铁路旅客满意度等级评判方法。
4) passenger satisfaction degree
旅客满意度
1.
The old line and the second line usually have different objective speeds,this paper gave a way to analyze the effect in the passenger traffic by considering the generalized traveling cost and the passenger satisfaction degree.
结合旅客旅行支付的成本与旅客对旅行的满意度间关系,提出了以旅客广义旅行成本进行旅客满意度评价的方法,并构建了基于该方法的旅客满意度函数,用来分析山区铁路上下行速度目标值不同给旅客运输带来的影响,并结合南昆线研究了新旧线使用不同速度目标值的可行性并提出了可采用的速度目标值匹配方案。
5) customer satisfaction
顾客满意感
1.
The Effect of Consumption Emotions on Customer Satisfaction;
顾客消费情感对顾客满意感的影响
2.
The study investigates the relationship between service quality,customer satisfaction and customer psychological empowerment.
通过在广州市的三所大学进行了一次实证研究,探讨了顾客心理受权的组成成分及其与服务质量和顾客满意感之间的关系。
3.
It has immediate effect on the customer satisfaction,which in turn indirectly affects customer behaviour indention.
高等教育顾客感知服务价值对顾客满意感有直接的影响,并通过顾客满意感间接影响顾客行为意向。
补充资料：感感
1.感激。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条