Research on the relationship between customer satisfaction and customer loyalty in international service market;

Leagile supply chain strategy in housing industry facing the customer satisfaction;

Research on customer satisfaction strategy in splendid garden of OCT real estate;

The Study on Customer Satisfaction Assessment in Service Industry;

Customer segmentation based on CLV and customer satisfaction

The status and existing problems of the performance assessment and customer satisfaction in power supply bureau are analyzed.

Consumer Satisfaction and Measurement in Implement famous-Brand Strategy;

Does consumer satisfaction really matter? An examination of its impact on consumer loyalty;

This paper introduces the significance of cultivating the consumer loyalty, expounds the connotations of consumer satisfaction, consumer trust and consumer loyalty, and advances several suggestions on cultivating the consumer loyalty.

The study shows that prepurchase expectation has a contingency effect on customers satisfaction, proividing an explanation to the inconsistence of the researh results of the past studies on the relation between expec.

The article briefly explicates the important significance of raising the customers satisfaction with the enterprise, analyses the problem of raising the customers satisfaction, and explores how to raise the customers satisfaction by Customer Relationship Management.

The article analyses the importance of customers satisfaction for enterprises in acquiring their competitive superiority.