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1)  customer satisfaction
客户满意度
1.
The appraisal model of customer satisfaction based on unascertained theory;
基于未确知理论的客户满意度评价模型研究
2.
A decision support model for improving customer satisfaction;
提高客户满意度的决策支持模型
3.
The Rational Thinking of the Management for the Customer Satisfaction into Grass-roots Commercial Banks;
对基层商业银行导入客户满意度管理的理性思考
2)  Customer satisfaction index
客户满意度
1.
This paper presents the customer satisfaction index evaluation system of Tsing hua swear company based on CRM theory, ACSI model as well as the characteristics of software industry.
本文以清华斯维尔软件科技有限公司(以下简称斯维尔公司)为研究对象,在客户关系管理理论的基础上,参考ACSI等客户满意指标体系模型,依据软件行业特性,提出了斯维尔的客户满意度评价指标体系模型。
2.
Under the background of increasingly intense international competition, customer satisfaction index has becoming an important indicator for measuring competition ability of life insurance companies.
在日趋激烈的国际竞争背景下,寿险公司客户满意度的高低已经成为其竞争力强弱的重要衡量指标。
3)  customer satisfaction degree
客户满意度
1.
As the gateway to customer, how to improve customer satisfaction degree is a problem that every call center manager should face to.
作为与客户交流的直接门户,如何提高呼叫中心客户满意度摆在每个呼叫中心运营者面前。
2.
The Specific content includes: (1) According to the domestic and foreign research theories about customer satisfaction degree in different areas and the present situation of electric power profession, the paper elaborates the important meaning of Changchun electric power company carrying on the customer satisfaction degree evaluation.
本文针对长春地区电力客户的用电情况,进行电力客户满意度的研究。
3.
Based on description of the principle and characteristic of FAHP,it is proposed that it can be used in customer satisfaction degree evaluation.
文中首先给出了模糊层次分析法的机理和特征,提出了将HAHP法用于客户满意度评价中;构建了模糊判断矩阵,给出了权重求解方法;通过实例分析,证明了HAHP方法的有效性和准确性。
4)  degree of customer satisfaction
客户满意度
1.
Using some internal and external theory about the degree of customer satisfaction, the paper builds the evaluation;index system of the degree of customer satisfaction from four factors;logistics cost,ve- hicle logistics enterprises capacity,service quali.
因而合理建立全面的评价指标体系,计算整车物流企业客户满意度指数至关重要。
2.
This article synthesis utilizes the Target Customer marketing, degree of customer satisfaction and the service management, consisting of representatives of the WQ company to the Target Customer marketing communications equipment industry, particularly degree of the Target customer satisfactional management conducted a preliminary analysis, consistin.
本文综合运用大客户营销、客户满意度及服务管理等知识,对以WQ公司为代表的通信设备行业大客户营销,特别是大客户满意度管理现状进行了初步的分析,找到了目前WQ公司在大客户满意度研究及应用方面的差距,得出了WQ公司开展大客户满意度研究的重要意义。
3.
That is a practical theme , it includes carry out CRM stratagem , breach marketing actuality and improve the ability of marketing competition , improve customer s Degree of Customer Satisfaction and Faithfulness affronts product and services of company, and base on the idea of CRM to think about marketing mix factor, for example , product , prices, brand.
第二章则从管理理论的视角对现代关系营销理论和CRM理论进行了探讨,重点对客户满意度、客户忠诚度的本质进行了量化研究,对相关的关键营销要素如产品、服务、渠道等进行了思考。
5)  customers satisfaction
客户满意度
1.
With the fully opening of our financial sector, lifting of financial control and intensification of market competition, enhancing customers satisfaction in pursue of customer resources has become an importance means for banks to sharpen their competitiveness.
随着我国金融市场的全面开发、金融管制的放松和市场竞争的加剧,提高客户满意度水平,争夺客户资源已成为银行提升市场竞争力的重要手段。
2.
The paper intends to produce the following measures to enhance the customers satisfaction in way of customer-oriented supply chain:to realize customers value innovation;to manage customer relation and to maximize the value;to brush up the market image.
在客户导向型供应链管理模式中,客户满意度的提升是提高客户导向型供应链运作效率的核心。
6)  power customer satisfaction degree
电力客户满意度
1.
Construction and application of power customer satisfaction degree evaluation system;
电力客户满意度评价体系的建立与应用
2.
In order to apply fuzzy integral in the evaluation of power customer satisfaction degree,the authors establish the index system for power customer satisfaction degree and fuzzy integral evaluation model,and the empirical analysis on samples of investigation data from five regional electric power companies is conducted.
采用模糊积分评价法对电力客户满意度进行评价,构建了电力客户满意度评价指标体系和模糊积分评价模型,并对5个地区电力公司的调查数据样本进行了实证分析。
补充资料:工作满意度

工作满意度:指员工通过对其工作经历的体验而产生的一种积极的情绪状态。

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