This thesis attempts to track back to the history of complaint reporting from the "complaint reporting boom" with three times since the establishment of The People s Republic of China, combines the function design of complaint reporting with the operation mode of it to analysis the deep-seated problems of complaint reporting issue, re-examines.

In recent years the problems of environment letters and visits from the masses about complaints have become more and more prominent.

Through analyzing the main forms and the causes of the increasing letters and visits from the masses about environmental problems in Haimen City,the thesis describes that the foundation of doing a good job of environmental letters and visits from the masses is that the leader pays attention to.

Design and Implement of Letters and Visits and Its Documents Management System Based on B/S;

A Study of Letters and Visits Governance Based on the Theory of Social Conflict;

A survey on the grass-roots petition in China an example on the petition situation of Lintong district of Xi an;

Dong’s thoughts on judicial supervision are very abundant, including open trials, petition system, judicial authority etc.

The Tradition of Politics and Law & Judicial Rationality——A Study Focusing on the "Letter and Visit" System of the Supreme Court;

The reasons for "letter and visit" have something important to do with the legal construction.

On the function,the remedy of "letter and visit" should be oriented as a procedural law system based on the communication,surrounded with the supervision,and supplemented by the mediation.