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1)  customer perceived relationship
顾客感知关系
2)  customer perception
顾客感知
1.
Study of customer perception and the double factors of service quality;
顾客感知与服务质量“双因素”研究
2.
The Molding of Hotel Brand Image Based on the Customer Perception;
基于顾客感知的饭店品牌形象塑造
3.
The article puts forward typical features of customer satisfaction in college and university by reviewing the development of customer satisfaction,customer perception and their characteristics,and author s work experience.
本文通过对顾客满意与顾客感知理念的发展及特点进行回顾,结合实际工作经验,并根据美国顾客满意度(ACSI)模型,提出高校顾客满意度的典型特点,同时建构高校满意度测试模式。
3)  customer relation
顾客关系
1.
The Customer Relation Marketing Strategy of Joymain Company;
中脉公司顾客关系营销策略研究
2.
Comparing and analyzing the characteristics of cooperation enterprises, running environment and customer relation asset management, the paper proposes such tactics of implementing the agreements as restraining exception, establishing returns, etc.
通过对合作企业特点及运行环境、顾客关系资产管理进行比较分析,提出了限制例外、建立退货等履约策略。
4)  Customer Relationship
顾客关系
1.
Service Recovery's Theory, Model and Empirical Analysis Based on Customer Relationship;
基于顾客关系视角的服务补救理论、模型与实证
2.
An Empirical Study of Service Encounter's Effect on Customer Relationship in Telecommunication Industry
电信行业服务接触对顾客关系的影响研究
3.
The environmental changes and technological advance both make it necessary and urgent for enterprises to immplement customer relationship management.
关系营销的本质是在企业与顾客之间建立一种互信互利的顾客关系,通过顾客关系达成交易和获取盈利。
5)  customer and customer relationship
顾客和顾客关系
6)  customer perceived value
顾客感知价值
1.
Application of the price tactics of customer perceived value based on value engineering in the food enterprise;
基于价值工程的顾客感知价值定价策略在食品企业中的应用
2.
Study on Competitiveness of Service Firms: A Customer Perceived Value Perspective;
基于顾客感知价值的服务企业竞争力探析
3.
A Study of Customer s Satisfactions Based on Customer Perceived Value;
基于顾客感知价值的顾客满意研究
补充资料:顾客关系管理
顾客关系管理:是企业电子化工作中,很重要的一环,其宗旨是企业以滿足顾客满意为目标,始能在市场上维持竞争力。
说明:补充资料仅用于学习参考,请勿用于其它任何用途。
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