An Empirical Study on the Job Satisfaction Influenced by Situation Variables;

Based on the analysis of current development of travel agencyindustry, present situation of human resources management andreview of relevant literature on staff satisfaction degree, itwas concluded that these factors comprised individual attributevariables and situation variables.

Affective Variables in EFL/ESL Language Teaching and Learning

Of course affective variables attracted more attention and interest from the researchers.

Anxiety is one of the most important affective variables in learners\' achievement in language learning,however,research on foreign language listening anxiety is considerably outnumbered by studies conducted in other language skill areas such as speaking and writing.