2) customer satisfaction measurement
顾客满意度测评
1.
Research on Enterprise Customer Satisfaction Measurement System;
企业顾客满意度测评体系研究
2.
Index System of Customer Satisfaction Measurement in the Service Industry and a Case Study;
服务业顾客满意度测评指标体系及实证研究
3.
The virtual community members satisfaction measurement is different from the customer satisfaction measurement of enterprise products,due mainly to the differences in the evaluation index system and in survey methods.
对虚拟社区成员的满意度测评不同于对企业产品顾客满意度测评,主要原因是测评指标体系和测评方法上的差异,质量功能展开方法是获得用户需求的有效方法;文章引入QFD方法获得评价虚拟社区成员满意度的测评指标体系,建立相应的评价模型,并从用户的角度评价使用虚拟社区的满意度,从而获得一种评价虚拟社区成员满意度的新方法。
3) passenger satisfaction
旅客满意度
1.
Based on analyzing factors that affect the degree of passenger satisfaction of the highway trans- portation product and the fuzzy attribute of factors and assessment index,a fuzzy comprehensive assessment method of the degree of passenger satisfaction for the highway transportation product is proposed.
在分析影响公路旅客满意度因素的基础上,综合考虑公路旅客满意度影响因素以及评价指标的模糊性,提出可以应用模糊数学方法对公路旅客满意度进行评价。
2.
The dissertation analyzes the relationship between testing indexes by applying AHP method and Delphi method, builds up fuzzy comprehensive evaluation matrix, and the calculation method for index s weight and the evaluating method of rail passenger satisfaction are confirmed.
通过对部分铁路站、车客运服务质量及监督管理工作现状的实际调查,提出了区分旅客群体的思想及方法,采用AHP方法和专家调查法分析了各项指标的相互关系,通过建立综合模糊评价模型,确定服务指标的权重计算方法和铁路旅客满意度等级评判方法。
4) passenger satisfaction degree
旅客满意度
1.
The old line and the second line usually have different objective speeds,this paper gave a way to analyze the effect in the passenger traffic by considering the generalized traveling cost and the passenger satisfaction degree.
结合旅客旅行支付的成本与旅客对旅行的满意度间关系,提出了以旅客广义旅行成本进行旅客满意度评价的方法,并构建了基于该方法的旅客满意度函数,用来分析山区铁路上下行速度目标值不同给旅客运输带来的影响,并结合南昆线研究了新旧线使用不同速度目标值的可行性并提出了可采用的速度目标值匹配方案。
5) Passenger satisfaction evaluation index
乘客满意度测评指数
补充资料：工作满意度
工作满意度：指员工通过对其工作经历的体验而产生的一种积极的情绪状态。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条