4) service attitude
服务态度
1.
A correlation study between nurses’ personality and satisfactory degree of patients about the nurses’service attitude;
护士人格特质与服务态度满意度的相关性研究
2.
Method The questionnaire was used to investigate patients’ opinions and suggestions toward the visitors’ appearance,service attitude,theoretical knowledge,and nursing work in operation room.
方法通过向患者发放问卷,了解患者对访视者仪表、服务态度、理论知识的满意度以及对手术室护理工作的意见和建议。
3.
Factor analysis and multivariable stepwise regression showed that the factors influencing patient satisfaction from high to low were service attitude, technology level, management level, and expenses, offering useful information and evidence for nursing managers to improve nursing quality and .
问卷的效度和信度均符合要求,并结合多元逐步回归分析,发现影响病人满意度的因素由高到低是服务态度、技术水平、管理工作和费用,为提高护理服务质量及管理水平提供了依据。
6) system and practical work
制度及实务
补充资料：务实
1.讲究实际。 2.致力于实在的或具体的事情。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条