1) Consumer Switching Costs
顾客转换成本
1.
An Empirical Study on Consumer Switching Costs Online: Antecedents and Consequence;
网上顾客转换成本的影响因素及其结果的实证研究
2.
The competitive strategy of an enterprise may change because of consumer switching costs,which refer to the costs occurred when consumer switches the suppliers.
顾客转换成本,即顾客因转换产品或服务的供应商而引发的成本,它的存在影响了企业间的竞争策略,自上世纪80年代以来学术界对因顾客转换成本的存在而引发的相关问题进行了大量的研究。
2) customer diverting cost
顾客转移成本
3) switch customer
转换顾客
4) customer cost
顾客成本
1.
An Analysis of Marketing Service Cost and Customer Cost;
营销服务成本与顾客成本解析
2.
Starting from six aspects of the zero customer cost,the wrong areas of customer satisfaction based operation,the abandonment of traditional performance examination,the consideration about the internal customers,the straightening out of the working process,and the promotion of the field management,etc.
从零顾客成本、顾客满意经营的误区、抛弃传统的绩效考核、重视内部顾客、理顺工作流程、推行现场管理等6个方面阐述了建立顾客导向型企业的问题。
3.
In B2C e-commerce,the model of customer delivered value aims at increasing the total customer value whereas reducing the total customer cost.
根据顾客价值因素构建B2C电子商务环境下顾客让渡价值的概念化模型,电子商务企业应采取相应措施来提高总顾客价值,降低总顾客成本,从而提高顾客让渡价值。
6) total cost of the customer
顾客总成本
1.
Customer satisfaction includes two parts of total value of the customer and total cost of the customer, among them the total value of the customer includes serving value , independent value , conv.
并分析了顾客满意度包括的顾客总价值和顾客总成本的内容,其中顾客总价值包括服务价值、自主价值、便捷价值、沟通价值、娱乐价值、商品价值;顾客总成本包括时间成本、货币成本、风险成本、精神成本、机会成本、构成了电子商务顾客满意度的评价指标。
补充资料：可转换证券的转换价值
可转换证券的转换价值——
如果一种可转换证券可以立即转让，它可转换的普通股票的市场价格与转换比率的乘积就是可转换证券的转换价值，即转换价值等于普通股票的市价乘以转换比率。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条