1) reader satisfaction
读者满意度
1.
This paper tries to apply the theories of CSD and CM in enterprise management area into library management which can integrate reader dissatisfaction process system,reader information system,reader satisfaction appraisal system and crisis management.
本文试图把企业管理中的CSD和CM理论引入到图书馆管理工作中,将读者抱怨处理系统、读者信息系统、建立满意度评价体系和引入危机管理机制有机结合起来,为提升高校图书馆读者满意度提供解决方案,从而顺应潮流,在未来多源知识竞争中争取主动。
2.
This paper first discusses the definition and significance of reader satisfaction,then points out some problems concerning this issue that exist in the library,and lastly analyzes the ways how to raise reader satisfaction in the library.
通过对读者满意度的含义和意义的论述,指出了目前图书馆在这方面存在的问题,并对图书馆如何具体提高读者满意度进行了探讨。
3.
The reader satisfaction is the key factor influencing the service quality of library.
读者满意度是影响图书馆服务质量的关键因素,提出了如何从读者角度出发来确定各项测评指标的思路,根据实践给出了测评方法,并指出了实施读者满意测评中应当注意的几个问题。
2) Readers satisfaction
读者满意度
1.
The readers satisfaction is a standard for judgement of a library s service.
读者满意度是衡量现代高校图书馆服务质量的标准,文章通过对图书馆服务质量的调查分析,阐述了在高校图书馆推行首问负责制是提高读者满意度的有效途径。
2.
The thesis, revolving around the topic, conducts a possible discussion and defines the readers satisfaction as an evaluation of the library service and deplores how to , in terms of the reader s satisfaction, improve the quality of the librarians and further promote and fortify the library s readers service as well.
如何让读者满意,为读者提供全方位的服务,一直是围绕图书馆读者工作的一个话题,本文就读者满意度这个问题展开论述,把读者满意度作为图书馆工作的一个评价,探讨了如何从读者满意度上来提高馆员素质,加强和改善图书馆读者工作。
3.
This paper is a comprehensive evaluation of readers satisfaction in university libraries by means of multi-attribute decision making of information entropy.
利用信息熵的多属性决策方法,研究高校图书馆读者满意度的综合测评。
3) Satisfaction degree of readers
读者满意度
1.
This paper analyzes on the problems existing in the E-reading room of university library,and advances some measures for increasing the satisfaction degree of readers in E-reading room.
分析了高校图书馆电子阅览室存在的问题,提出了增加电子阅览室读者满意度的几点措施。
2.
This paper introduces the constitution of library s literature information under the network environment,analyzes on the changes of reader s demand under the network environment,and expounds the relation between the rational acquisition of the literature information and the increase of the satisfaction degree of readers from three aspects.
介绍了网络环境下图书馆文献信息的构成,分析了网络环境下读者需求发生的变化,从3个方面论述了合理配购与提高读者满意度的关系。
4) readers satisfaction degree
读者满意度
1.
The authors put forward a novel evaluation method-the fuzzy comprehensive evaluation that used the theory of fuzzy mathematics on the basis of the former evaluation index system of the readers satisfaction degree.
运用模糊数学理论在已有的读者满意度评价指标体系基础上,提出了一种全新的读者满意度评判方法——模糊综合评判法,该方法能够比较客观公正地对图书馆读者服务的满意程度进行评价,为图书馆全面质量管理评估的开展提供新的可行性评价方法,并通过实例验证了该方法的有效性。
2.
This paper establishes the evaluation index system of readers satisfaction degree of university library by using AHP, constructs the judgment matrix and calculates the index weights, and illustrates the feasibility and rationality of AHP method in evaluation of readers satisfaction degree of university library.
通过采用AHP方法建立高校图书馆读者满意度评价指标体系,构造判断矩阵并计算各指标权重,说明AHP方法在高校图书馆读者满意度评价中的可行性与合理性。
5) Reader satisfaction degree
读者满意度
1.
The Study on Reader Satisfaction Degree of University Library Based on Fuzzy Evaluation;
高等院校图书馆读者满意度模糊评价研究
2.
The paper analyzed the necessity to build a reader satisfaction degree evaluation system and discussed the basic principles in building such systems The author has designed an evaluation approach of reader satisfaction degre
论文分析了建立读者满意度测评体系的必要性 ,阐述了设置读者满意度测评指标的基本原则 ,设计了读者满意度的测评步
补充资料：工作满意度
工作满意度：指员工通过对其工作经历的体验而产生的一种积极的情绪状态。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条