1.
Construction of Applying Customer Satisfaction to Measure Contributio Ratio of Enterprises Profit
顾客满意心理对企业利润的贡献率研究
2.
Research on Customer Satisfaction Management Based on Psychological Contract Perspective;
基于心理契约视角的顾客满意管理研究
3.
Customer Satisfaction and Regret Matrix and customer Repurchase Management;
“顾客满意—顾客遗憾”矩阵与“顾客重购倾向”管理
4.
The Theory and Application of Relationship Marketing Based on Customer Satisfaction;
以顾客满意为核心的关系营销理论及应用
5.
The Treatment of Hotel Customers Complaints Based on Customer Satisfaction;
基于顾客满意度的酒店顾客抱怨处理研究
6.
A Review of Researches on the Switching Mechanism from Customer Satisfaction to Customer Loyalty;
顾客满意向顾客忠诚的转换机理研究综述
7.
Research on the Influence of Response to Complaints at Hotel on Customer Satisfaction
酒店顾客投诉处理对顾客满意度的影响研究
8.
Custamer Satisfaction Features and Measurement of Satisfactory Degrees;
顾客满意的特性及顾客满意度的测量
9.
Household satisfaction model based on customer satisfaction theory;
基于顾客满意度理论的住户满意度模型
10.
On Overall Client Satisfaction Management for China’s Commercial Banks
论我国商业银行的全面顾客满意管理
11.
The Research of Satisfaction Appraising System with Property Management s Customer;
物业管理顾客满意度评价体系的研究
12.
Study on the Measurement of Customer Satisfaction and Business Performance Management;
顾客满意度测评与企业绩效管理研究
13.
A Study of the Theoretical Model and Evaluation System of Customer Satisfaction;
顾客满意度理论模型与测评体系研究
14.
Service Supply Chain Management,Customer Satisfaction and Business Performance;
服务供应链管理、顾客满意与企业绩效
15.
Study about the satisfaction of real estate development and running customers;
房地产开发经营的顾客满意管理研究
16.
Research on Building and Performance of Customer Satisfaction Management System;
顾客满意管理体系的建立与实施研究
17.
Research on the Customer Satisfaction in Property Management of Oilfield Community
油田社区物业管理的顾客满意度研究
18.
Application of Customer Satisfaction Study in Corporation Management
顾客满意度研究在企业管理中的运用