1.
Construction of Quality-ensuring System for Administration Service in Higher Vocational Colleges
高职院校行政服务质量保障体系的建设
2.
The Study on Quality Assurance System of Postal Correspondence Business Service;
邮政函件业务服务质量保证体系研究
3.
Model and Simulation on Serving Quality of Traditional Government and e-Government;
传统政务与电子政务服务质量模型及仿真分析
4.
Study on the Evaluation of Government Service Quality Based on SERVQUAL;
政府服务质量SERVQUAL评价研究
5.
A discussion on total quality management of local public service;
地方政府公共服务全面质量管理探讨
6.
The Appraisal of Government Service Quality under the Customer-orientation Environment;
论“顾客导向”的政府服务质量测评
7.
Fuzzy Comprehensive Evaluation on Postal System Service Quality;
邮政系统服务质量模糊综合评价研究
8.
Studies of Information Technology Influence on Service Quality of Government;
信息技术对政府服务质量的影响研究
9.
Perfecting the Government Service Quality under the Service-oriented Government--To take RATER index as an analytical framework;
服务型政府取向下政府服务质量的改善——以RATER指数为分析框架
10.
Stressing the Essentials on Improving Service to Develop touring Party
提高服务质量是旅行社发展的根本
11.
The Study on Tourist Satisfaction with the Service Quality of Travelagency;
旅游者对旅行社服务质量满意度研究
12.
Quality Standardization of Service of Sales Department in Travel Service;
试论旅行社门市部的服务质量标准化
13.
On How School Libraries Provide Quality Management;
学校图书馆实行服务质量管理的思考
14.
Implementing ISO9000 and Improving Quality of Telecom Service;
推行ISO9000,提高电信规范化服务质量水平
15.
The Study of Bank Service Quality Evaluation Based on SERVQUAL Mode for P Bank
基于SERVQUAL模型的银行服务质量测评研究
16.
Government Total Quality Management--New Idea of Service Government;
政府全面质量管理——服务型政府的新理念
17.
Administration and Services Bureau
行政和服务局(行政服务局)
18.
Research on the Relationship between Internet Consumer Behavior and Service Quality of Electronic Commerce
网络消费者行为与电子商务服务质量关系研究