1.
The Empirical Testing of the Relationship between Customer Complaint Satisfaction and Customer Loyalty Based on the Justice Theory;
基于公平理论的顾客抱怨处理满意度与顾客忠诚之间关系的实证研究
2.
The Empirical Analysis of the Relationship between Customer Complaint Satisfaction and Customer Loyalty Based on the Justice Theory
基于感知公平的顾客抱怨处理满意度与顾客忠诚之间关系的实证研究
3.
The Treatment of Hotel Customers Complaints Based on Customer Satisfaction;
基于顾客满意度的酒店顾客抱怨处理研究
4.
A Study on the Relationship of Customer Complaints Behaviors, Satisfaction and Loyalty;
顾客抱怨行为与顾客满意度、顾客忠诚的关联性研究
5.
A Study of the Relationship between Customer Dissatisfaction Level and Customer Complaint Behaviors
顾客不满意强度与抱怨行为关系的研究述评
6.
Customer complaints are a common indicator of low customer satisfaction but their absence does not necessarily imply high customer satisfaction.
顾客抱怨是一种满意程度低的最常见的表达方式，但没有抱怨并不一定表明顾客很满意。
7.
The Effect of Customer Complain Treatment on Customer Loyalty;
顾客直接抱怨处理对顾客忠诚的影响
8.
A Study on Customer Complaint Management Systems in Customer Satisfaction-Oriented Service Firms;
顾客满意导向的服务企业顾客抱怨管理体系分析
9.
The Importance of Customer Complaint Treatment to Customer Loyalty in Service Industry;
服务业顾客抱怨处理对顾客忠诚的重要性研究
10.
Research on the Influence of Response to Complaints at Hotel on Customer Satisfaction
酒店顾客投诉处理对顾客满意度的影响研究
11.
Relational Contracts to Deal with Complaints of Exhibitors in Exposition Industry;
会展业中顾客抱怨处理的关系契约方法
12.
An Empirical Analysis on Relationship between Customer Complaint Handling Quality and Customer Equity Value
顾客抱怨处理质量与顾客资产价值关系的实证分析
13.
One Remaining Problem in the Standardization of CSI and Its Improvement;
顾客满意度指数标准化处理方法的改进
14.
The customer cried to the sales manager for die poor quality of the suitcase.
那顾客向销售经理抱怨箱子质量太差。
15.
Study on Customer Complaint Management Based on System Dynamics;
基于系统动力学的顾客抱怨管理研究
16.
The procedures for corrective action shall include the effective handling of customer complaints and reports of product nonconformities.
矫正措施程序应包括有效处理顾客的抱怨与产品不符合的报告.
17.
Custamer Satisfaction Features and Measurement of Satisfactory Degrees;
顾客满意的特性及顾客满意度的测量
18.
Household satisfaction model based on customer satisfaction theory;
基于顾客满意度理论的住户满意度模型