1.
Empirical Study of the Impacts of Personal Guanxi on Customer Relationship Quality--An Empirical Study of Banks in Shanghai and Suzhou;
私人关系影响客户关系质量的实证研究——以上海、苏州银行业为例
2.
The Influence of Informal Control on Salesperson Performance and Customer Relationship Quality
非正式控制对销售人员绩效和客户关系质量的影响
3.
An Empirical Research on the Relationship Between Power Supply Service Quality and Customer Satisfaction;
供电服务质量与客户满意关系的实证研究
4.
An Empirical Study of the Impacts of Customer Service on Relationship Quality Based On Interaction Model;
基于交互模型的客户服务质量与关系质量的实证研究
5.
Research on the Function of Relationship Quality Influenced Customer Complaint Behavior in the Property Management of Commercial Real Estate;
商业物业管理中关系质量对客户抱怨行为的影响机制研究
6.
Research on the Size of Accounting Firms, the Importance of Auditing Clients and the Quality of Audit between the Relationship
会计师事务所规模、审计客户重要性与审计质量的关系研究
7.
Design and Implementation of Customer Service Quality Management System;
客户服务质量管理系统的设计与实现
8.
Explores the attraction, retention, and building of strong customer relationships through quality service and services.
通过优质服务，建立保持稳固客户关系。
9.
Research on Service Quality & Customer Satisfaction Evaluating System;
服务质量衡量及其客户满意度评价系统研究
10.
Research on customer relationship management of department service of metrological verification;
关于部门计量机构客户关系管理的探讨
11.
Research on Customers Evaluation of Commercial Banks Services;
关于客户对商业银行服务质量评价的研究
12.
The Research of Customer Value and Customer Portfolio in Customer Relationship Management;
客户关系管理中的客户价值及客户组合研究
13.
On the Customer Relationship Management of Customer Vatisfaction and Customer Loyalty
论客户关系管理中的客户满意与客户忠诚
14.
Research on Relationship between Relationship Value,Relationship Quality and Customer Retention;
关系价值、关系质量与顾客保留的关系研究
15.
Enhance customer fidelity and relationship.
提高客户忠诚度，维护良好的客户关系。
16.
The Research of Customer Classification Method in Customer Relationship Management;
客户关系管理中客户分类方法的研究
17.
The Core of CRM: Customer Value Management;
客户关系管理的核心：客户价值管理
18.
Customer segmentation method and the relation management of the leisure garment enterprise′s franchisor;
休闲服客户细分方法及客户关系管理