1.
Research and Implementation of Distributed Call Center CRM System
分布式呼叫中心CRM系统研究与实现
2.
Research on the basis of the TAPI distributed traffic information call center;
基于TAPI的分布式交通信息呼叫中心的研究
3.
Based on the Disstribution of Poisson Call Center Staffing Aralysis;
基于Poisson分布的呼叫中心人员配置分析
4.
DESIGN AND APPLICATION OF CALL CENTER IN IC CARD MANAGEMENT SYSTEM
非接触式IC卡系统中呼叫中心的设计
5.
The Research and Implementation of Gatekeeper and Auto Call Distributor in Call Cener System;
呼叫中心中网守和自动呼叫分配器的研究与实现
6.
Design and Implemention of the Call Handling Part in Enterprise-Level Call Center System;
企业级呼叫中心系统的电话呼叫处理部分的设计与实现
7.
Advantages and Disadvantages of Outsourced Call Center of Telecom Operator;
电信运营商运营外包式呼叫中心优劣谈
8.
Performance analysis of call centers based on priority and classification queue
基于优先权分类排队的呼叫中心性能分析
9.
Analyzing the number and kinds of positions needed for a Contact Center.
分析呼叫中心中的职位数量和种类的需求。
10.
Performance Analysis of Call Centers Based on M/M/s/k Queue;
基于M/M/s/k排队的呼叫中心性能分析
11.
The System Structure Design of Tian Jin Mobile Call Center and Applications Analysis;
天津移动呼叫中心系统结构设计及应用分析
12.
Analysis and Building of Call Center Synthesis Information Service Platform;
呼叫中心综合信息服务平台的分析与构建
13.
The Analysis and Design of the Calling Center s Needs of Weifang Television Broadcast;
潍坊广播电视台呼叫中心的需求分析和设计
14.
Realization of Call Center Based on ASR and Research on Customer Classification;
基于ASR的呼叫中心实现及客户分类研究
15.
Study on the Problem of Labor Force Planning for Multi-skill Call Centers;
多技能呼叫中心人力资源分配调度问题研究
16.
Design and Partial Implementation of a Bank Call Center System;
一个银行呼叫中心系统的设计与部分实现
17.
Structure and Analyse for DFAC Call Center
东风汽车股份有限公司呼叫中心构建与分析
18.
Analysis and Implementation of Availability for Post 11185 Call Center System
邮政11185呼叫中心系统可用性分析与实现