1.
The relationship between service quality and economic benefits for enterprises;
试论企业服务质量与经济效益的关系
2.
The Study on Internal Service Quality of Enterpriser s IT Department Based on Evidential Reasoning Method;
基于证据理论的企业IT部门内部服务质量研究
3.
The Application of Generalizability Theory into Optimization of a Measure of Retailers Service Quality;
概化理论的零售企业服务质量测评优化
4.
On Improvement of Service Quality of Power-supplying Enterprises under ISO9001 Standard;
论导入ISO9001的供电企业的服务质量的提高
5.
Tentatively on the Management Strategies of Service Quality in Modern Enterprises Competition;
试论现代企业竞争中的服务质量管理策略
6.
The Internal Information Flowing Management Of Service Enterprises--From The Service Quality Management Perspective;
论服务性企业的内部信息流管理——从服务质量管理角度
7.
A Study on the Measurement of Customers Service Quality in Life-insurance Enterprises;
寿险企业客户服务质量测量方法研究
8.
The Influence of Service Quality Five Dimensions on Brand Loyalty of Training Service Companies;
服务质量对培训服务企业品牌忠诚的影响
9.
Improving Service Quality for Enterprises in Engineering Consulting;
工程咨询企业服务战略与服务质量改进研究
10.
An Application of QFD in Improving the Service Quality of the Securities Enterprise;
QFD在改善证券企业服务质量中的应用
11.
Applying Difference Model to Analyzing the Service Quality of Logistics Enterprise;
应用差距模型分析物流企业服务质量
12.
Improving Quality of Enterprise Logistics Service Based on QFD;
基于QFD的企业物流服务质量改进
13.
Research on Evaluation Index System of Service Quality about Logistics Enterprise;
物流企业服务质量评价指标体系研究
14.
Study of Relationship between Corporation Identification and Service Quality;
服务质量和企业形象关系的实证研究
15.
Make Use of the 5- Gap Model of Service Quality to Improve the Service Quality of Telecommunication Companies;
利用服务质量差距模型提高电信企业服务营销质量
16.
Empirical Research of Measurement and Impact of E-service Quality;
网络企业服务质量的测量及其影响的实证研究
17.
Improving the service is the fundamentals of commercial enterprise management.
提高服务质量，是商业企业管理的基本内容。
18.
Study on the Evaluation and Improvement of Manufacturing Company s Internal Service Quality;
生产性企业内部服务质量测评与改进策略研究