1.
The Research and Practice of Performance Indicator System of Public Service Quality Management;
公共服务质量管理绩效指标体系及其应用研究
2.
An Evaluation System of Local Government Public Service Quality and its Application;
地方政府公共服务质量评价体系及其应用
3.
On the Establishment of Public Service Quality Management System in Local Government
地方政府公共服务质量管理体系构建研究
4.
improving the availability and quality of public transport services;
改善公共交通服务的质和量；
5.
Quality standards of public air transport service
GB/T16177-1996公共航空运输服务质量标准
6.
A discussion on total quality management of local public service;
地方政府公共服务全面质量管理探讨
7.
Discussion on Librarian literacy and Service Quality of the Public Library
试论公共图书馆的馆员素质与服务质量
8.
* Ethos of public service
＊公共服务的精神素质；
9.
The Study on Public Department Employee Satisfaction Based on Internal Service Quality;
基于内部服务质量的公共部门员工满意度研究
10.
Study on the Evaluation Approach of the Service Quality of Public Sector s Website;
公共部门网站服务质量的评价方法研究
11.
Study on Staff s Statisfactry Degree of Public Sectors Based on Internal Service s Quality;
基于内部服务质量的公共部门员工满意度探究
12.
Evaluation Model of Urban Public Traffic Service Quality Based on Neutral Network;
城市公共交通服务质量评价神经网络模型
13.
The Regular management of Public Traffic Service Quality in Lanzhou;
兰州市城市公共交通服务质量管制研究
14.
Discussion on How Public Library Improve the Quality of Readers' Service
公共图书馆提高读者服务工作质量诸要素浅议
15.
The Public Toilets Architectural Environment and the Quality of Service in Downtown Nanchang
南昌市市中心公共厕所的建筑环境与服务质量
16.
Evaluating Public Sector′s Website Service Quality:Framework,Process and Approaches
公共部门网站服务质量评价:框架、过程与方法
17.
Study on Branding of Gangzhou Frontier Inspection Public Service Based on Service Quality Improvement
基于提高服务质量的广州边检公共服务品牌建设研究
18.
Study on Contracting-Out Quality Supervision System of City Public Sanitation Service Project;
城市公共环境卫生服务项目外包质量监管体系设计研究