1.
Research on Specification for Service Quality Management System of E-Learning;
网络教育服务质量管理体系规范研究
2.
Research on the Theory and Application of Quality Management for Higher Education Service;
高等教育服务质量管理的理论与应用研究
3.
Managing Postgraduate Education Service Quality Using SERVQUAL
SERVQUAL在研究生教育服务质量管理中的应用研究
4.
The Service Quality of Higher Education: Intention,Attribution and Management;
高等教育服务质量:内涵、特征和管理
5.
Eight management principles applied to college education service;
八项质量管理原则在高校教育服务中的应用
6.
To upgrade Educational Service to the World Standard by Introducing ISO9000 Quality Control System;
导入ISO9000质量管理体系实现教育服务与国际接轨
7.
Quality Management of Higher Education Based on Services Marketing Perspective
基于服务营销视角的高等教育质量管理研究
8.
Theory and Countermeasures of Quality of Educational Service on Teaching-oriented University;
教学型大学教育服务质量理论的探讨
9.
On Higher Education Service and Service Quality of Higher Education;
论高等教育服务与高等教育服务质量
10.
Improving the Quality of Adult Education & the Modernization of Management of Teaching Affairs;
提高成人教育质量与教务管理现代化
11.
Design and Application of Service Quality Management System for Educational Resources Center Based on ITIL;
基于ITIL的教育资源库服务质量管理系统的设计与应用
12.
Serve the Society,Innovate the Management and Improve the Quality--Considerations on the Development of Adult Education
服务社会·创新管理·提高质量——高校成人教育发展探索
13.
Reinforcing the Management of the Process of the Teaching and Educational Administration,Insuring the Teaching Quality of the Open Education;
强化教学教务过程管理 确保开放教育教学质量
14.
Hotel Engineering Service Principle and Service Quality;
饭店工程管理的服务理念与服务质量
15.
Applying Total Quality Management Model in Improving Quality of IUD Insertion Service
宫内节育器放置服务全面质量管理模式研究
16.
The Quality Evaluation Principles of Higher Vocational Education Based on Servicing Idea;
基于服务理念的高职教育质量评价原则
17.
On Quality Control of Logistics Service;
论物流服务质量管理──兼与王之泰教授商榷
18.
The Research of Logistic Service Quality Based on Six Sigma;
基于6σ管理的物流服务质量管理研究