1.
Design and Implementation of IPCCS Call-Center Application Server;
IP呼叫中心应用服务器的设计与实现
2.
The Design and Implementation of Real-Time Fax System in IP Call Center;
IP呼叫中心实时传真系统的设计与实现
3.
Design and Implementation of SIP-based IP Call Center;
基于SIP协议的IP呼叫中心控制器设计与实现
4.
The Design and Implementation of Soft Agent in VoIP Call Center Based on H.323;
基于H.323协议的IP呼叫中心坐席终端设计与实现
5.
The Implementation and Improvement of Soft Agent in VoIP Call Center Based on H.323
基于H.323协议的IP呼叫中心座席终端实现与改进
6.
The Research and Realization of Campus Call Center Based on IP-PBX System
基于IP-PBX系统的校园呼叫中心的研究与实现
7.
Design of the IP Subsystem for the Integrated Call Center Based on SIP
基于SIP的融合型呼叫中心IP子系统的设计
8.
The Research and Design of S-CSCF in IMS;
IP多媒体子系统中服务呼叫会话控制功能模块研究和设计
9.
Research and Design of IP-PBX Call Routing System;
IP-PBX呼叫路由体系的研究与设计
10.
The Research and Implement of PRBT Call Processing System in IP-Based Network
IP化彩铃呼叫处理系统的研究与实现
11.
The Implementation of Call Hold on SIP-Based IP-PBX
基于SIP的IP-PBX呼叫保留功能的实现
12.
A Design of Call Center Based on Centrilization and Implementation of IVR;
集中化呼叫中心设计及IVR的实施
13.
The Application of Call Center in Cross-selling of Insurance Industry
呼叫中心在保险业交叉销售中的应用
14.
DESIGN AND APPLICATION OF CALL CENTER IN IC CARD MANAGEMENT SYSTEM
非接触式IC卡系统中呼叫中心的设计
15.
Impact of evolutionary call center market on paging enterprises;
呼叫中心市场的演进对寻呼企业的影响
16.
The Research and Implementation of Gatekeeper and Auto Call Distributor in Call Cener System;
呼叫中心中网守和自动呼叫分配器的研究与实现
17.
The Design of YAEP Co. s Call Center;
95598电力客户呼叫中心系统设计研究
18.
The Optimization and Improvement of EMSN in Hisunsray Call Center;
EMSN呼叫中心平台的优化和改进