1.
A Research of Web Call Center Routing and Queuing Algorithm
Web呼叫中心路由和排队策略研究
2.
Collaborative Communications Based on Web Call Center
关于Web呼叫中心协同通信的研究
3.
Research and Implementation of the Portal-based Web Call Center;
基于门户技术的Web呼叫中心的研究和实现
4.
Web Service Application Study and Implement in MVC Structure Call Center System;
MVC结构呼叫中心系统中Web Service的研究与实现
5.
The Research of a Multifunctional Call Center System Based on Web Services;
基于Web服务的多功能呼叫中心系统的研究
6.
The Design and Implementation of a Web-Based Call Center Testing System
基于Web的呼叫中心测试系统的设计与实现
7.
A Design of Call Center Based on Centrilization and Implementation of IVR;
集中化呼叫中心设计及IVR的实施
8.
The Application of Call Center in Cross-selling of Insurance Industry
呼叫中心在保险业交叉销售中的应用
9.
DESIGN AND APPLICATION OF CALL CENTER IN IC CARD MANAGEMENT SYSTEM
非接触式IC卡系统中呼叫中心的设计
10.
Impact of evolutionary call center market on paging enterprises;
呼叫中心市场的演进对寻呼企业的影响
11.
The Research and Implementation of Gatekeeper and Auto Call Distributor in Call Cener System;
呼叫中心中网守和自动呼叫分配器的研究与实现
12.
The Design of YAEP Co. s Call Center;
95598电力客户呼叫中心系统设计研究
13.
The Optimization and Improvement of EMSN in Hisunsray Call Center;
EMSN呼叫中心平台的优化和改进
14.
Call Center Design and Implement Based CTI;
基于CTI技术的呼叫中心的设计与实现
15.
Design and Implementation of the Unicall Call Centre eLearning Subsystem;
Unicall呼叫中心eLearning子系统的设计与实现
16.
Research on the Modern Call Center System Technology of Railway Passenger Transportation;
铁路客运现代呼叫中心系统技术研究
17.
Design and Implementation of IPCCS Call-Center Application Server;
IP呼叫中心应用服务器的设计与实现
18.
Study and Design of the Teaching Call Center Based on CTI Technology;
基于CTI的教学呼叫中心研究与设计