1.
Research on the Modern Call Center System Technology of Railway Passenger Transportation;
铁路客运现代呼叫中心系统技术研究
2.
Research on New Generation Call Center System Based on XML;
基于XML的新一代呼叫中心系统的研究
3.
Call Center Design and Implement Based CTI;
基于CTI技术的呼叫中心的设计与实现
4.
Design and Implementation of the Unicall Call Centre eLearning Subsystem;
Unicall呼叫中心eLearning子系统的设计与实现
5.
Design and Implementation of IPCCS Call-Center Application Server;
IP呼叫中心应用服务器的设计与实现
6.
Design and Implementation of SIPCCS Call-Center Control Server;
SIPCCS呼叫中心控制服务器的设计与实现
7.
Call Center Software Recorded Screen Module Design and Implementation;
呼叫中心软件录屏模块的设计与实现
8.
Design and Implementation of Manual Platform for Call Center
呼叫中心人工业务平台的设计与实现
9.
Research and Implementation of Distributed Call Center CRM System
分布式呼叫中心CRM系统研究与实现
10.
The Research and Implementation of Gatekeeper and Auto Call Distributor in Call Cener System;
呼叫中心中网守和自动呼叫分配器的研究与实现
11.
Design and Implemention of the Call Handling Part in Enterprise-Level Call Center System;
企业级呼叫中心系统的电话呼叫处理部分的设计与实现
12.
Design and Implementation of Automatic Scheduling Algorithm in Call Center System;
呼叫中心系统中排班算法的设计与实现
13.
Web Service Application Study and Implement in MVC Structure Call Center System;
MVC结构呼叫中心系统中Web Service的研究与实现
14.
Design and Implementation of the Call Center in the Minor Enterprise Based on CTI Technology;
基于CTI技术的中小企业呼叫中心的设计与实现
15.
Implementation of VOIP Technology in the Call Center of Financial Industry
VOIP技术在金融行业呼叫中心业务中的实现
16.
Design and Implementation of Call Center Services Subsystem Based on JBPM;
基于JBPM的呼叫中心服务子系统的设计与实现
17.
Design and Implementation of Call Center System Based on 3COM NBX Platform;
基于3Com NBX平台的呼叫中心系统设计与实现
18.
Application and Impliment of WFMS in Call-Center;
工作流管理系统在呼叫中心的应用及实现