1.
An Application of QFD in Improving the Service Quality of the Securities Enterprise;
QFD在改善证券企业服务质量中的应用
2.
Applying Difference Model to Analyzing the Service Quality of Logistics Enterprise;
应用差距模型分析物流企业服务质量
3.
Research on Evaluation Index System of Service Quality about Logistics Enterprise;
物流企业服务质量评价指标体系研究
4.
The relationship between service quality and economic benefits for enterprises;
试论企业服务质量与经济效益的关系
5.
Empirical Research of Measurement and Impact of E-service Quality;
网络企业服务质量的测量及其影响的实证研究
6.
Study on Customer Oriented Evaluation and Improvement of the Third-party Logistics Provider s Service Quality;
顾客导向的第三方物流企业服务质量评价研究
7.
Diagnosis and Controlling Tactic Researching on Service Quality of Food and Beverage Enterprises;
餐饮企业服务质量诊断与控制策略研究
8.
A Study on the Service Quality Measurement of the Restaurants Around University Based on the SERVQUAL;
基于SERVQUAL的高校周边餐饮企业服务质量测评研究
9.
Research on Evaluation Index System of Logistics Enterprise s Service Quality;
物流企业服务质量水平评价指标体系研究
10.
The Application of Generalizability Theory into Optimization of a Measure of Retailers Service Quality;
概化理论的零售企业服务质量测评优化
11.
Service Quality Estimate Model and Research on Example of Power-supplying Enterprise;
供电企业服务质量评价模型及实证研究
12.
A Study on the Measurement of Customers Service Quality in Life-insurance Enterprises;
寿险企业客户服务质量测量方法研究
13.
The Influence of Service Quality Five Dimensions on Brand Loyalty of Training Service Companies;
服务质量对培训服务企业品牌忠诚的影响
14.
Improving Service Quality for Enterprises in Engineering Consulting;
工程咨询企业服务战略与服务质量改进研究
15.
Improving Quality of Enterprise Logistics Service Based on QFD;
基于QFD的企业物流服务质量改进
16.
Study of Relationship between Corporation Identification and Service Quality;
服务质量和企业形象关系的实证研究
17.
Make Use of the 5- Gap Model of Service Quality to Improve the Service Quality of Telecommunication Companies;
利用服务质量差距模型提高电信企业服务营销质量
18.
Improving the service is the fundamentals of commercial enterprise management.
提高服务质量，是商业企业管理的基本内容。