1.
A Background Structure of Mobile Communication Customer Service System;
一种移动通信客户服务系统的后台构建
2.
Study of Knowledge Navigation in Customers Complaints of Mobile Communication Services;
移动通信客户服务中的知识导航方法研究
3.
The Application of Analysis of ESN of Handset in Telecom Churn Management;
手机ESN分析在移动通信客户流失管理中的应用
4.
Research on the Evaluation of Customer Value and Its Application in the Mobile Telecommunication Industry;
移动通信业客户价值评价及应用研究
5.
Research for CRM Practice in Domestic Mobile Service Providers.;
移动通信运营企业客户关系管理研究
6.
Study on Custom Satisfaction of One Mobile Corporation;
某移动通信公司客户满意度分析研究
7.
Study of CRM for Ningxia Mobile Co.;
宁夏移动通信公司客户关系管理研究
8.
The Research of Customer Churn of China Mobile Company in S City;
S市移动通信公司客户流失问题研究
9.
The Research of Sichuan Mobile Customer s Retention;
四川移动通信公司客户维系策略研究
10.
The Research on the Development of Mobile Communication Group Client Information Business
移动通信集团客户信息接入业务发展研究
11.
Research on the Methods in Customer Lose and Customer Value for Mobile Telecom Enterprise;
移动通信企业客户流失和客户价值分析方法研究
12.
Customer Segmentation of Mobile Communication Enterprise Based on Customer Lifetime Value and Customer Loyalty;
基于客户终身价值和忠诚度的移动通信业客户细分模型研究
13.
The Mobile Telecommunication Enterprise Customer Relationship Value Measurement Model Research;
移动通信业客户关系价值评估模型研究
14.
Design and Implementation of Individual Analysis System for Key-Account Mobile Customers;
移动通信大客户个体分析系统的设计与实现
15.
Research on Technology of Predicting Customer-Churn Behavior in the Wireless Telecommunications Industry;
移动通信业客户流失行为预测技术的研究
16.
A Study on Customer Segmentation of Precise Marketing of Mobile Communications Operators;
移动通信企业精细化营销客户细分研究
17.
Study on Rural New Customers Development of Shandong Mobile Corporation;
山东移动通信公司农村市场新客户开发
18.
Competency Research on Customer Managers in China Mobile Telecommunications Industry;
我国移动通信行业客户经理胜任特征研究