1.
Customer Satisfaction and Dissatisfaction in Service Encounter: An Exploratory Study by Using Critical Incident Technique;
运用关键事件技术分析服务接触中顾客满意与不满的原因
2.
Exploring the causes of customer satisfaction and dissatisfaction in the context of service encounters:An employee s viewpoint;
从一线员工角度探讨服务接触中顾客满意与不满的原因
3.
The dissatisfied customer Berated the florist
不满意的顾客责骂花商。
4.
The Analysis about Customer Dissatisfaction and the Measurment of Customer Satisfaction Degree;
顾客不满意原因分析及顾客满意程度的测量
5.
On the Customer Delivered Value and Customer Satisfaction with the Relationship;
浅谈顾客让渡价值与顾客满意的关系
6.
Customer Satisfaction and Regret Matrix and customer Repurchase Management;
“顾客满意—顾客遗憾”矩阵与“顾客重购倾向”管理
7.
The Three Factor Analysis of Customer Satisfaction,Loyalty and Value;
顾客满意、顾客忠诚与顾客价值三因素分析
8.
The Relationship Between Post-Purchase Behavior andCustomer Satisfaction;
顾客购后行为与顾客满意的关系及顾客满意度评价
9.
Custamer Satisfaction Features and Measurement of Satisfactory Degrees;
顾客满意的特性及顾客满意度的测量
10.
A Study of the Relationship between Customer Dissatisfaction Level and Customer Complaint Behaviors
顾客不满意强度与抱怨行为关系的研究述评
11.
It enhances customer satisfaction by meeting customer requirements.
通过满足顾客要求增强顾客满意.
12.
Relationship Between Customer and Employee′s Satisfaction;
浅析顾客满意度与员工满意度之间的内在联系
13.
A Study about the Relationship of Customer Participation,Perceived Control and Customer Satisfaction;
顾客参与、感知控制与顾客满意度关系研究
14.
A businessman must avoid leaving his customers unaccommodated.
商人千万不能让顾客有不满意的感觉。
15.
Distinguish between “dissatisfied” and “apprehensive” in customer readiness.
区别顾客意愿中的“不满”和“不愉快”。
16.
The Study on the Relationships between Customer Satisfaction, Customer Loyalty, and the Financial Performance of Hotel;
顾客满意、顾客忠诚与饭店经营绩效关系研究
17.
The Empirical Testing of the Relationships between Customer Satisfaction, Loyalty, and the Financial Performance Based on the Service Profit Chain Model;
顾客满意、顾客忠诚与企业经济绩效关系分析
18.
On the interaction betweencustomer satisfaction and customer loyalty to marketing practice.;
顾客满意与顾客忠诚互动关系及其营销实践