1.
From Customer Churn to Customer Loyalty - A Research on Customer Competence, Customer Entropy, and Customer Corporation;
从客户流失到客户忠诚对客户竞争力、客户熵和客户型企业的研究
2.
Study on Customer Value Assess of Enterprise Customer and Evidence Researching;
企业型客户的客户价值评价及实证研究
3.
Study on Customer Relation Management (CRM) & Its Application in Big Iron and Steel Corporation
大型钢铁企业客户关系管理应用研究
4.
Comprehensive evaluation model of customer value based on CRM for power supply enterprises;
供电企业CRM客户价值综合评价模型
5.
The Reaearch of Customer Relationship Mangement Based on Survival Analysis
电信企业客户关系生存分析模型研究
6.
The Research and Analysis of Customers' Optimization Management Model for Petroleum Products Sale Enterprises
油品销售企业客户优化管理模型探析
7.
Study of Customer Lifetime Value Model of Enterprises based on Dynamic Customer Retention;
基于动态客户保持的企业客户生命周期价值模型研究
8.
Organization Design of Customer Relation-oriented Companies based on SSPC Model;
基于SSPC模型的客户关系导向型企业组织设计
9.
The Custom-Centered Model of Manufacturing Management and Its Application;
以客户为中心的制造业企业管理模型及应用
10.
Research of Establishing Learning Power Network Enterprise Basing on Customer Orientation;
建立基于客户导向的学习型电网企业研究
11.
The Function Model Design of Customer Relationship Management System for the Small and Medium Sized Enterprises;
面向中小企业客户关系管理系统功能模型设计
12.
The Research on Telecom s Customer Satisfaction Model and Application;
电信企业客户满意模型体系与应用研究
13.
The Theoretical Analysis and Empirical Study of Customer Loyalty of Service Enterprises;
服务型企业客户忠诚研究：理论阐释与实证分析
14.
Customer Relationgship Management: the Starting Point of Chinese Enerprise Strategic Revolution Implementation;
客户关系管理是中国企业实施战略转型的起点
15.
The Research of Custom Churn Prediction Based on Data Mining Methods;
基于数据挖掘的电信企业客户流失模型研究
16.
Research on Models and Methods for Customer Management in Mobile Communication Enterprises;
移动通信企业客户管理模型与方法研究
17.
Research and Application of Customer Relationship Management Model in Logistics Enterprise;
物流企业中客户关系管理模型的研究和应用
18.
Research on Non-Inhabitant Customer s Credit Evaluation Model in the Position of Power Supply Enterprise;
供电企业对非居民客户信用度的评价模型