1.
Study on the Acquisition, Sharing and Management Evaluation of Tacit Customer Knowledge;
隐性客户知识的获取、共享及其管理评价研究
2.
An"Individual Agent"Evaluation Method and Its Application in Standard Target System
基于KANO模型的客户隐性知识的显性化方法及应用
3.
Analysis On Excitation factors and Path for Intangible-knowledge Objects;
隐性知识客体的激励因素与路径分析
4.
A brief analysis of blog’s role on managing of tacit knowledge in a library
浅析博客在图书馆隐性知识管理中的作用
5.
Customer Knowledge Modeling and Customer Analysis in CRM;
CRM客户知识建模和客户分析研究
6.
Customer Clustering of CABOSFV Based on Customer Knowledge;
基于客户知识的客户CABOSFV聚类
7.
Customer Knowledge and the Organizational Analysis of Customer Knowledge;
客户知识与开展客户知识管理的组织条件分析
8.
On Necessity of the Integration of CRM and KM;
论客户关系管理与知识管理整合的必要性
9.
Improving Performance of Supply Chain with CKM
利用客户知识管理提升供应链性能的研究
10.
Research on Knowledge Transfer Mode in Customer Knowledge Management;
客户知识管理中的知识转移模式研究
11.
An Approach to Customer Knowledge Discovery in CRM
客户关系管理中客户知识发现的一种分析方法
12.
Study on Evaluating of Customer Synthetic Value and Customer Knowledge Management;
客户综合价值评价及客户知识管理研究
13.
Dynamic SOM Customer Segmentation Method in Customer Knowledge Management;
面向客户知识管理的动态SOM客户分类方法
14.
Support of Customer Relationship Management of Commercial Banks for Customer s Knowledge Share;
商业银行客户关系管理对客户知识共享的支持
15.
Recessive Knowledge and Recessive Competition Information Transformed
隐性知识与隐性竞争情报的转化研究
16.
Analysis on the Invisible Knowledge Sharing in the Knowledge Management;
知识管理中的隐性知识共享问题分析
17.
The Connotation,Characteristis and Typology of Web Customer Implicit Needs;
Web客户隐性需求的内涵、特征及类型
18.
Implicit Knowledge Requirement Analysis in Human-Knowledge Interaction;
人知交互中用户隐式知识需求分析研究