1.
Customer Satisfaction and Regret Matrix and customer Repurchase Management;
“顾客满意—顾客遗憾”矩阵与“顾客重购倾向”管理
2.
The Effect of Online Brand Community on Customer Purchase Tendency;
网上品牌社区对顾客购买行为倾向影响研究
3.
The Measurement of Customer Purchasing Behavior Tendency and Its Managing Signification;
顾客购买行为倾向的测量及其管理意涵
4.
An Empirical Study on the Key Factors Influencing Customer s Repurchase Intention;
顾客重复购买意向影响因素实证研究
5.
Study on customers repurchase intention in China;
中国顾客重复购买意向的多水平研究
6.
A Study of Key Antecedents Influencing Consumer Repurchase Intention in FMCG Envionment
快速消费品顾客重复购买意向的前因研究
7.
An Empirical Study on Consumers Repurchase Intention Based on Switching Cost in Chinese Mobile Teleommunication Services;
基于转换成本视角的移动通信服务顾客重复购买意向研究
8.
The Empirical Study on Repurchase Intention Influenced by Service Justice and Perceived Value
服务公平性与顾客感知价值对重复购买意向影响之实证研究
9.
On Customer-Value-Based Fitness Club Customer Repurchase Behavior
基于顾客价值的健身俱乐部顾客重购行为研究
10.
An empirical study on marketing style and consumer s cooperative intention;
销售风格与顾客合作倾向的实证研究
11.
Analyzing the Main Elements of Customer Purchase Behavior and Predicting the Probability of Customer Repurchase;
顾客购买行为影响因素分析及重购概率的预测
12.
Effect of Values on Complaining Intentions to Poor Service;
价值取向对服务业顾客抱怨倾向的影响
13.
The Impact of Customer’s Loss and Emotion on Recovery Expectation and Complaining Intention under the Service Failure Circumstancevice Failure Circumstance;
服务失败情境下顾客损失、情绪对补救预期和顾客抱怨倾向的影响
14.
The Relationships between Customer Perceived Corporate Reputation and Purchase Intentions
顾客感知的企业声誉与顾客购买意向的关系研究
15.
Customer Value s Component and Its Effects to Re-purchase Behavior;
顾客价值构成要素及对顾客重购行为的影响研究
16.
Assess your own behavioral tendencies in influencing customers.
评估您个人在影响顾客方面的行为倾向。
17.
The Effects of Perceived Customer Transaction Value Losses and Regret on the Consumer Complaining Intentions;
顾客交易价值损失及后悔对其抱怨倾向的影响
18.
A Study on the Impact of Service Quality in General Merchandise Store on Customer Behavior Intention
大型超市服务质量对顾客行为倾向的影响研究