1.
Study on Identification of Key Customer Knowledge Source Oriented Product Innovation in CRM;
CRM环境下面向产品创新的关键客户知识源识别研究
2.
Study on Model of Customer Knowledge Integration in Collaborative Product Innovation and Its Key Technology
协同产品创新中客户知识集成模式及其关键技术研究
3.
An Approach to Customer Knowledge Discovery in CRM
客户关系管理中客户知识发现的一种分析方法
4.
Support of Customer Relationship Management of Commercial Banks for Customer s Knowledge Share;
商业银行客户关系管理对客户知识共享的支持
5.
Application of knowledge management and knowledge miningin the customers relation management;
知识管理和知识挖掘在客户关系管理中的应用
6.
The Research on the Integration of CRM and KM
客户关系管理与知识管理的整合研究
7.
The Integral Study on CRM and Knowledge-based Management
客户关系管理与知识管理的集成研究
8.
The Impact of Knowledge-based Management on CRM;
知识管理对客户关系管理的重要意义
9.
Research on Manufacturing Enterprise’s Customer Resource Management & Its Key Technologies;
制造业企业客户资源管理及关键技术研究
10.
Research on Enterprise Knowledge Resource Planning and Its Key Technologies;
企业知识资源计划及其关键技术研究
11.
Research on Customer Knowledge Sharing Based on CRM in Commercial Banks;
商业银行基于客户关系管理的客户知识共享研究
12.
Integrating Customer Relationship Management with Customer Knowledge Management Based on Involvement Theory;
基于涉入理论的客户关系管理与客户知识管理整合研究
13.
Customer Relationship Management Based on Knowledge and Tactics of Raising Customer s Loyalty;
基于知识的客户关系管理与提升客户忠诚度策略
14.
Research on Influence Factors of Knowledge Transfer from Key User to Implementation Consultant in ERP
ERP关键用户向实施顾问知识转移影响因素研究
15.
Customer Knowledge Modeling and Customer Analysis in CRM;
CRM客户知识建模和客户分析研究
16.
Customer Clustering of CABOSFV Based on Customer Knowledge;
基于客户知识的客户CABOSFV聚类
17.
Customer Knowledge and the Organizational Analysis of Customer Knowledge;
客户知识与开展客户知识管理的组织条件分析
18.
The Research of Intelligent Customer Relationship Management Based on Knowledge Management;
基于知识管理的智能客户关系管理的研究