1.
Customer Knowledge Modeling and Customer Analysis in CRM;
CRM客户知识建模和客户分析研究
2.
Customer Clustering of CABOSFV Based on Customer Knowledge;
基于客户知识的客户CABOSFV聚类
3.
Customer Knowledge and the Organizational Analysis of Customer Knowledge;
客户知识与开展客户知识管理的组织条件分析
4.
Research on Knowledge Transfer Mode in Customer Knowledge Management;
客户知识管理中的知识转移模式研究
5.
An Approach to Customer Knowledge Discovery in CRM
客户关系管理中客户知识发现的一种分析方法
6.
Study on Evaluating of Customer Synthetic Value and Customer Knowledge Management;
客户综合价值评价及客户知识管理研究
7.
Dynamic SOM Customer Segmentation Method in Customer Knowledge Management;
面向客户知识管理的动态SOM客户分类方法
8.
Support of Customer Relationship Management of Commercial Banks for Customer s Knowledge Share;
商业银行客户关系管理对客户知识共享的支持
9.
Research on Customer Knowledge Network Management Based on Knowledge Transfer;
基于知识转移的客户知识网络管理研究
10.
The Balanced Scorecard Oriented Research of Client Knowledge Management;
平衡计分卡导向的客户知识管理研究
11.
Research on the Process Designing and Evaluating of Customer Knowledge Management;
客户知识管理的流程设计及测评研究
12.
Commercial Bank s Custom Knowledge Management and Products Innovation;
商业银行的客户知识管理与产品创新
13.
Evaluation of Enterprise Client Knowledge Management Capacity Based on AHP;
基于AHP的企业客户知识管理能力测评
14.
Research on Process and Key Technologies in Customer Knowledge Management;
客户知识管理的流程及核心技术研究
15.
Study on Customer Knowledge Management Competence Oriented CRM;
面向CRM的客户知识管理能力研究
16.
Research on Customer Knowledge Sharing Based on CRM in Commercial Banks;
商业银行基于客户关系管理的客户知识共享研究
17.
The Research on the Evolution of Customer Response Capabilities Based on Customer Knowledge Competence;
基于客户知识能力的客户响应能力演化机理研究
18.
Integrating Customer Relationship Management with Customer Knowledge Management Based on Involvement Theory;
基于涉入理论的客户关系管理与客户知识管理整合研究