1.
From Closed Innovation to Open Innovation-Customer Roles,Value and Managerial Ways;
从封闭创新到开放创新——顾客角色、价值及管理对策
2.
Typically, customer personas are treated like secondary personas.
通常，顾客人物角色被处理为次要人物角色。
3.
Understand the role of a company's salespeople in creating value for customers and building customers relationships.
讨论公司的销售人员在为顾客创造价值并建立顾客关系中的角色。
4.
Customer personas address the needs of customers, not end users, as discussed earlier in this chapter.
顾客人物角色解决的是顾客的需要，而不是最终的用户的需要，这一点在本章的前面已经讨论过。
5.
However, in some enterprise environments, some customer personas may be primary personas for their own administrative interface.
然而在某些企业环境下，一些顾客人物角色能够成为首要人物角色，因为他们有自己的管理界面。
6.
We discuss served and customer personas in greater depth later in this chapter.
在本章后面，我们将进一步讨论接受服务的人物角色和顾客人物角色。
7.
Research of Customer Satisfaction in Supermarket Industry Based on Customer Lens;
基于顾客视角的大型超市行业顾客满意度研究
8.
Relationship between Business Efforts in Relationship Management and Customer Asset--An Empirical Analysis of the Dual Roles of Relationship Benefits in a Transitional Economy;
关系管理努力与顾客资产的关系研究——转型经济下对关系收益双重角色的实证考察
9.
Customer: Almost, and the doctor diagnosed it as keratitis.
顾客：差不多吧。医生说我是角膜炎。
10.
Employee Value and Customer Value: from A Hyperorganization Perspective;
超组织视角下的员工价值与顾客价值
11.
On zero imperfection management from the view of meeting customers′ needs;
从“满足顾客要求”角度谈零缺陷管理
12.
A Study on Service Recovery from the Customer and Reason;
基于顾客视角的服务失败及归因研究
13.
Research on the Link between Customer Satisfaction and Customer Behavior:A New Customer Management Profile;
基于顾客开发视角的顾客满意与消费行为关联研究
14.
The Dimensions of Customer Loyalty and its Key Drivers:an Integrated Framework in Perspective of Customer Equity Management;
顾客资产管理视角下的顾客忠诚及其驱动因素研究
15.
An Empirical Study on the Effects of Relational Benefit on Customer Satisfaction and Commitment from the Perspective of Customers
顾客视角下关系利益对顾客满意与承诺影响的实证研究
16.
The Influence of Customer Perceived Risk on Green Brand Evaluation;
顾客感知风险对绿色品牌评价的影响
17.
Decision-Making Analysis of Environmental Purchasing Based on Customer Satisfaction;
基于顾客满意度的绿色采购决策研究
18.
Customer Relationship Activities,Relationship Quality and Customer Asset:An Empirical Study in Perspective of Customers;
顾客关系活动、关系质量与顾客资产的关系研究——基于顾客视角的实证剖析