1.
The Effects of Customer Heterogeneity on the Customer Satisfaction Index
顾客异质性对顾客满意度指数测评的影响
2.
The Study and Application of the Customer Satisfaction Index in the Local Taxation System;
地税系统顾客满意度指数研究与应用
3.
Research on the customer satisfaction indices for public transportation industry;
公交行业顾客满意度指数建立的探讨
4.
Construction of a New Measurement Model for Customer Satisfaction Index;
新型顾客满意度指数测评模型的构建
5.
Importance-based Assessment of Customer Satisfaction Indexes;
基于重要性的顾客满意度指数的测评
6.
Evaluation Practices of CSI;
顾客满意度指数(CSI)评测实践
7.
The practice of customer satisfactory index test in power supply Company;
供电企业顾客满意度指数测评的实践
8.
Some aspects of customer satisfaction index;
关于顾客满意度指数的若干问题研究
9.
The Review and Possible Improvement of National Customer Satisfaction Index Models;
顾客满意度指数(CSI)模型述评
10.
Research on the Method of Measuring Customer Satisfaction Index Combined with Quality Index;
结合质量指数的顾客满意度指数测评方法研究
11.
The Difference ＆ Sameness between the Customer Satisfaction Index(CSI) and Quality Index(QI);
顾客满意度指数与质量指数的异同分析
12.
An Empirical Study on Construction of Customer Satisfaction Degree Index in Commercial Property Management;
商业物业管理顾客满意度指数构建与实证研究
13.
Studies on Customer Satisfaction Indices Model and Its Evaluation Methods;
顾客满意度指数模型及其测评方法研究
14.
Study on Customer Satisfaction Index Model of Mass Customization;
大规模定制的顾客满意度指数模型研究
15.
One Remaining Problem in the Standardization of CSI and Its Improvement;
顾客满意度指数标准化处理方法的改进
16.
Explorative Research on Customer Satisfaction Index Model of Chinese Higher Education;
中国高等教育顾客满意度指数模型的构建
17.
An Empirical Study on E-government Customer Satisfaction Index Model;
电子政务顾客满意度指数模型实证研究
18.
A Study on Shanghai Customer Satisfaction Index and Its Robustness;
上海顾客满意度指数模型及其稳健性研究