1.
The Core of CRM: Customer Value Management;
客户关系管理的核心：客户价值管理
2.
A Theoretical Study of Customer Development in Customer Relation Management;
客户关系管理中客户发展的理论研究
3.
The Research of Customer Value and Customer Portfolio in Customer Relationship Management;
客户关系管理中的客户价值及客户组合研究
4.
On the Customer Relationship Management of Customer Vatisfaction and Customer Loyalty
论客户关系管理中的客户满意与客户忠诚
5.
The Research of Customer Classification Method in Customer Relationship Management;
客户关系管理中客户分类方法的研究
6.
Customer segmentation method and the relation management of the leisure garment enterprise′s franchisor;
休闲服客户细分方法及客户关系管理
7.
STRENGTHENING THE CUSTOMERRELATIONSHIP MANAGEMENT ENHANCE CUSTOMER′S SATISFACTION GRADE;
加强客户关系管理 提升客户满意度
8.
Customer classification in custome r relationship management;
客户关系管理中的客户分类方法研究
9.
Commercial Bank from Customer Manager to Customer Relationship Management;
商业银行从客户经理制到客户关系管理系统
10.
A new managemeat concept--Customer Relationship Management;
客户关系管理——一种全新的管理理念
11.
Application of Customer Life Cycle in System of Customer Relation Management;
客户生命周期在客户关系管理系统中的应用
12.
The internal customer classification and retention tactics in customer relationship management;
客户关系管理(CRM)中的内部客户分类及维系策略
13.
Application of Life Cycle Theory in Customer Relationship Management
应用客户生命周期理论进行客户关系管理
14.
The Research on the Integration of CRM and KM
客户关系管理与知识管理的整合研究
15.
The Integral Study on CRM and Knowledge-based Management
客户关系管理与知识管理的集成研究
16.
The Impact of Knowledge-based Management on CRM;
知识管理对客户关系管理的重要意义
17.
Looking through the Relationship Technology in Enterprise Customer Relationship Management;
透视企业客户关系管理中的关系技术
18.
The Application of Relationship Technology in Customer Relationship Management in Enterprises;
企业客户关系管理中关系技术的应用