By analyzing the problems of user authentication and access control in Web-based software quality management and support systems,this paper presents a solution of unified identity authentication based on RBAC in the windows domain server.

In this paper, the author introduced the idea of CMM and put forward the framework of the software quality assurance platform based on CMM.

In this paper,the author introduces the working process and the main idea of the distributed and cooperated Software Quality Assurance platform which is based on CMM and ISO 9000 series.

This paper analyzes the requirement, definition and task of software support, and discriminates the distinction of software and hardware support from fault rule, suppport requirement, support process, support resources and managerment requirement.

A process-based support model of CBMS is presented to explain what military software support group should do in the whole support process.

This paper researches the military software support mechanism on Enterprise Unified Process-oriented (EUP) on the fields of software support principles, organization and its process.

The effective management of a university with several campuses demands highly efficient research on service platform and living-guarantee platform, based on a comprehensive integration of administration, services, training of management personnel, etc.