The information exchange, integration and sharing of property services in residential areas is necessary for development of digital city and community.

In this paper,the theory of customer satisfaction,characteristics,and customer satisfaction to the benefits of property services and property services to the customer satisfaction measures,aimed at improving the quality of service.

Property services contract is the basis for the property service.

At present, because of many reasons, the property service’s charge rate is very low.

With the growth of property service enterprise in quantity and quality,property service integrator comes into being as a type of knowledge-based enterprise which requires that the knowledge of property management be applied to the development process.

Now that the payment of property service fees has become unavoidable in people s life and has consequently resulted in considerable disputes, the unveiling of the new Property Laws provides a better platform on which related issues and disputes can be effectively handled.

From the literature review and the status quo of port logistics service industry, we find both the service quality and relationship quality have become the main strategy for all the ports in the world to enhance their competitiveness under the environment of global fierce competition.