This argument analyzes the new function and characteristic of library consultative service under the network environment,explains the aim and significance of the construction of the library information consultation platform,and also shows us the future application,academic value and profitableness in the advanced education and research in university.

Situations analysis and development countermeasure of information consultation service of China;

The initiatory research of information consultation in open service model-university library;

Information consultation in college libraries in the current condition;

Develop the information reference system by web method;

This paper expounds the FAQ service in information reference service, and starting from the connotation and present application of FAQ, expounds the superiorities of FAQ service, and advances some suggestions on solving some problems existing in current FAQ service.

This paper expounds the cognition to information reference work in university library, points out several problems needing attention in the process of information reference, and expounds the basic quality that the eligible information reference librarians should possess.

Internet-based information consulting service at a college library;

Influence on the information consulting industry after China enters into WTO and some counter measures;

with the fast development of IT,electronic library comes into being, which requests higher-leveled information consulting service.