3) assignment switch
呼叫开关;呼叫分配器
4) ACD
自动呼叫分配
1.
As a component of call center system,ACD(automatic call distribution) implements the function of route.
ACD(自动呼叫分配)作为呼叫中心的组成部分,实现了坐席路由功能。
2.
More details focus on the core of a CC,including ACD,how to improve the performance of ACD and how to construct ACDs functions in a more reasonable and reliable way is involved as well.
套接口层次较低,需要较高编程技术,基于环境,并利用WINSOCK和多线程技术开发了一个Call Center的通信控制器,它含ACD(自动呼叫分配)功能。
5) automatic call distribution
自动呼叫分配
1.
The system can perform the seat service which is the model of automatic interactive voice re-answer by means of automatic call distribution system and seat queue call algorithms, and it can provide three basic services (telephone bank, seat service, online bank).
通过自动呼叫分配系统(ACD)和座席调度队列算法设计,实现了自动交互式语音应答模式座席服务,实现了电话银行、座席服务和网上银行3种基本服务。
6) ACD
自动呼叫分配器
1.
It particularly explores the new date call center technology,such as the ACD,CTI ,Intelligent Networks,and its promoted application.
对自动呼叫分配器、计算机电话集成、智能网络等最新呼叫中心技术在电力企业的推广和应用及企业客户服务中心建设应考虑的几个关键问题进行深入探讨。
补充资料：呼叫
1.大声叫喊。 2.电台上用呼号叫对方。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条