1) Index of overall satisfaction
总体满意度指数
2) Overall satisfaction
总体满意度
1.
Results show that each of the three dimensions of perceived justice has a positive effect on the complaint satisfaction;overall satisfaction plays a mediating role between customer complaint satisfaction and loyalty.
研究发现感知公平的三个维度对顾客抱怨处理满意度均有直接的正向影响;顾客抱怨处理满意度主要通过影响总体满意度来影响顾客忠诚。
3) satisfaction index
满意度指数
1.
Grounded on the core concepts of the customer satisfaction index model adopted in American pu.
提出公交服务乘客满意度指数模型,该模型借鉴美国顾客满意度指数模型的核心概念,根据我国公交行业的特点进行改进,并进行了实证研究。
2.
It puts emphasis on two aspects :the first is the measurement of customer satisfaction ,which includes the establishment of satisfaction indices system ,service quality evaluation system and the calculation of satisfaction index; Another one is how to carry out performance management with the help of results of customer satisfaction evaluation.
主要包括满意度指数度量模型、测评指标体系与服务质量评价体系的建立，满意度指数的计算；二是根据顾客满意度测评结果如何实施绩效管理。
4) overall customer satisfaction
总体顾客满意度
1.
Aims at bridging the gap,this paper studies the relationship between attribute performance and overall customer satisfaction.
针对这一现状,本文对具体价值要素与总体顾客满意度之间的关系进行了研究,着重探讨了两者之间关系存在非对称性的可能性,并利用来自零售业的数据进行了实证检验,最后分析了研究结论对管理者的借鉴意义。
5) general customer satisfaction degree
总体客户满意度
6) customer satisfaction index
用户满意度指数
1.
The Function of Measuring Customer Satisfaction Index--Establishing and Keeping Competition Advantage of Companies;
用户满意度指数的测量——形成和保护企业的竞争优势
2.
If we want to increase the demand,it is important to calculate the customer satisfaction index of electric power pofessim by scientific model,and construct the system of customer sat-isfaction index.
要进一步刺激用电量,需要建立以用户为中心的电力营销体制,以科学的模式和方法测评企业的用户满意度,并在此基础上构建行业用户满意度指数体系。
3.
The Customer Satisfaction Index (CSI) is an index to evaluate the product or service quality.
用户满意度指数(CSI)是评价产品质量和服务质量的重要指标。
补充资料：工作满意度
工作满意度：指员工通过对其工作经历的体验而产生的一种积极的情绪状态。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条