1) Perceived Driving-Strategy-Orientation
顾客关系持续策略导向
2) customer relationship's continuance
顾客关系持续性
3) Customer relationship orientation
顾客关系导向
5) strategy of customer guiding
顾客导向战略
6) Customer Retention strategy
顾客维系策略
1.
The empirical analysis based on domestic commerce services industry shows that Customer perception to Customer Retention strategy has a direct impact on customer value and satisfaction,thereby affects customer trust,and ultimately affects customer loyalty.
从顾客感知的视角出发,构建了一个以顾客维系策略为前导变项,以顾客价值、顾客信任、顾客满意为中介,以顾客忠诚为结果的结构方程模型。
补充资料：顾客关系管理
顾客关系管理：是企业电子化工作中，很重要的一环，其宗旨是企业以滿足顾客满意为目标，始能在市场上维持竞争力。
说明：补充资料仅用于学习参考，请勿用于其它任何用途。
参考词条