WTO and the transformation of the business service idea;

we should exert the function of the government,build up the service conception,bring up professional and optimize the resource structure.

Taking Luohe Library as the example, this paper probes into how to establish the new situation of service for readers from the aspects of establishing the innovative service concept, innovating the service for readers and improving the comprehensive quality of librarians.

In order to provide better services to teaching and academic research, libraries must adapt to the development of the society by updating their service concepts, changing their mode of service and improving the overall quality of service.

In the paper the main problems which exist in construction engineering supervision are analyzed,and the service concept innovation of supervision industry is set forth,which may play an important role in solving the problems of construction management industry.

Enterprise service and its func- tions in business process are defined and expatiated.

An Empirical Study on the Inner Drivers of the Global Marketing Strategies of the Service firms;

Influence of Entry Modes and Evolution of Service Firm Internationalization about Tacitness of Knowledge;

How to win customer loyalty and the relationship between customer satisfaction and customer loyalty have been one of the new research tasks in service firm s internationalization process.