2) customer perceived value
顾客感知价值
1.
Application of the price tactics of customer perceived value based on value engineering in the food enterprise;
基于价值工程的顾客感知价值定价策略在食品企业中的应用
2.
Study on Competitiveness of Service Firms: A Customer Perceived Value Perspective;
基于顾客感知价值的服务企业竞争力探析
3.
A Study of Customer s Satisfactions Based on Customer Perceived Value;
基于顾客感知价值的顾客满意研究
3) customers value dimensions
顾客价值维度
1.
The design of the satisfaction benchmark is one of the important processes in customer satisfaction measurement system? Based on the theory of customers value,this paper analyzes the relationship between customers value and customer satisfaction, and proposes the method of desiging the evaluating benchmark of custmer satisfaction based on the customers value dimensions.
本文以顾客价值理论为依据,探讨顾客满意与顾客价值的关系,并针对现行满意评测结果失效问题,提出了基于顾客价值维度的满意评测基准设计方法,最后以银行互动渠道的顾客价值维度建模,维度重要差异分类及基准设计实例,说明了该新方法主要实施过程。
6) Medical Customer Perceived Value
医疗顾客感知价值
1.
Establish the index system for Medical Customer Perceived Value and fuzzy integral evaluation model,and make the empirical research on samples of investigation data from TEDA Hospital using fuzzy integral evaluation based onλfuzzy measure;analyses the relative data using Importance-Performance Analysis(IPA),and propose management policies for promotion of Medical Customer Perceived Value.
构建了医疗顾客感知价值评价指标体系和模糊积分评价模型,并对天津市泰达医院的调查数据样本进行了实证分析;采用属性重要程度——绩效感知分析法(IPA)进行相关数据分析,并提出基于医疗顾客感知价值提升的管理策略。
补充资料:价值工程(见价值分析)
价值工程(见价值分析)
value engineering; VE: see value analysis; VA
jiazhi以洲笋h6ng价值工程(valuee峪~ng;视)析。见价值分
说明:补充资料仅用于学习参考,请勿用于其它任何用途。
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