1) Web Feature Service Specification
地图要素服务规范
4) service criterion
服务规范
1.
We can incessantly enhance the service level and service quality by building up university s financial service criterion system, setting up the train courses for financial staff, writing training books and establishing strict checking systems, at the same time we also need to pay attention to the inaugurating of department culture, fiscal manage an.
服务规范是人们在职业活动中应遵守的行为准则。
2.
Carrying on the construction of service criterion was an important method to improve the quality of service.
而进行服务规范建设,是企业提高服务质量、增加客户满意的一个重要手段。
5) service norm
服务规范
1.
To do Library self-service job well,it is necessary to set up self-service projects,build up library resources and establish service norms,etc,so as to reinforce the service methods,strengthen the construction,offer service norms and finally improve service levels.
高校图书馆要做好自助服务工作,必须从自助服务项目设置、资源建设、服务规范等方面着手,强化服务手段,加强资源建设,提供规范服务,提高服务水平。
6) service factors
服务要素
1.
The author describes the differences existing in service factors supplied by each traffic tools for passengers, and the subjectivity and fuzziness existing among passengers.
作者描述了城际交通工具为旅客提供的服务要素存在着差异性,及选择主体在选择行为上存在着主观性和模糊性。
补充资料:服务规范
服务规范
service specifications
fLJV切J guifon服务规范(se币ces衅‘cations)又称服务质量标准。规定某项服务应达到的水准和要求的文件。服务提要规定对某项服务的要求,描述服务的概貌,因而是制订服务规范的依据和墓础。服务规范的目的在于说明和规定服务的特性,这些特性包括功能性、经济性、安全性、舒适性、时间性和文明性,这6个方面便构成对该服务项目的定量和定性的质t指标和要求。服务规范中还应规定对服务特性的验收标准,以便对这些服务特性的要求能够在执行中得到落实。 (郎志正)
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参考词条