To initiate personalized service concept and one station service;

On the shift and promotion of the library service concept in colleges and universities;

Innovation of service concept of the libraries——First Asking Duty System;

Archives management in college and university should establish the people-oriented service idea;

Discuss the university library shallowly the education function and service idea;

The librarian must build firm service idea,and improve service quality.

The authors reported their practice in nurse-patient communication, which included: (1) establishment of security system; (2) enhancing personnel s training and changing service conception; (3)standardization of nurse-patient communication contents, mastery of communication skills and methods, improvement of communication level.

based on the practice of the hospital, the article discusses several aspects of hospital cultural construction: to set up value system of modern hospital; to scrupulously abide lofty medical ethics and moral; to develop high quality service conception; to create well - known image.

This paper introduces and analyzes the two holding function modes and an advanced service conception of Millennium.

Study on the Service Ideas of Financial Department in Colleges and Universities

Its service ideas have been well-established, renewed and developed.

Hence, it is imperative first to put readers first, and make innovations of service ideas, service content, ways of service and service environment, and second to put librarians first and improve their qu.